Privacy Policy

Last Updated: February 12, 2026

Your privacy is important to us. This Privacy Policy explains how THE FALDENT GRP ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website or use our services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect both personally identifiable information ("PII") and non-personally identifiable information ("Non-PII") from you when you interact with our website or use our services.

PII may include but is not limited to:

• Your name
• Email address
• Phone number (including mobile)
• Postal address
• Medical history and health information
• Insurance information
• Any other information you voluntarily provide to us

Non-PII may include technical information such as your IP address, browser type, device information, and website usage data.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our medical services
• Scheduling and managing appointments
• Communicating with you about your healthcare
• Responding to your inquiries and requests
• Sending you health-related reminders and follow-ups
• Understanding how users interact with our website
• Complying with legal and regulatory obligations
• Protecting our legal interests

Communications

If you provide your contact information and opt in, THE FALDENT GRP may send you messages for healthcare information, account-related messages, and other purposes. Message frequency may vary.

You may opt out of receiving messages at any time by contacting us through our website or updating your preferences.

We do not sell or share your contact information with third parties for their own marketing purposes. Your information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive communications is not a condition of purchase of services.

Medical Information Protection (HIPAA)

If you are a patient, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality of all health information and comply with all HIPAA requirements.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to collect, monitor, and analyze data on our behalf, such as website analytics tools and appointment scheduling systems. These third parties may have their own privacy policies governing the use of the information they collect.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their respective privacy policies.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you are under 13, please do not use our services or provide any information on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the "Last Updated" date. We recommend checking this page periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: