Terms and Conditions

Last Updated: February 12, 2026

1. Introduction

Welcome to THE FALDENT GRP. These Terms and Conditions ("Terms") govern your use of our services, including our website, inquiries, and healthcare services. By accessing our website and using our services, you agree to be bound by these Terms.

2. Company Information

THE FALDENT GRP is a professional healthcare provider registered in the State of West Virginia. Our registered office is at 4916 MACCORKLE AVE SE, Charleston, WV 25304.

3. Services

We provide comprehensive medical care including preventive care, chronic disease management, acute care services, and specialized healthcare for patients of all ages. The scope and availability of services are subject to change at our discretion.

4. User Consent

By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy. You also agree to receive communications from us in accordance with your preferences and consent choices. All patient information is protected under HIPAA regulations.

5. Communications

By providing your contact information and opting in, you agree to receive communications from THE FALDENT GRP, including informational messages, account-related messages, and healthcare information for informational and account-related purposes. Message frequency may vary based on your interactions with us.

You may opt out of communications at any time by contacting us through our website or updating your preferences.

Consent to receive communications is not required as a condition of receiving healthcare services. We reserve the right to modify or discontinue communications at any time.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and healthcare information, is the property of THE FALDENT GRP or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. User Responsibilities

You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree not to use our services for any illegal activities or purposes that violate any laws or regulations.

8. Healthcare Disclaimer

The information provided on our website is for educational purposes only and should not be considered healthcare advice. Always consult with a qualified healthcare provider before making any healthcare decisions. In case of emergency, please call 911 or go to the nearest emergency room.

9. Limitation of Liability

THE FALDENT GRP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, regardless of the cause of action or the theory of liability, except as required by law.

10. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

11. Indemnification

You agree to indemnify, defend, and hold harmless THE FALDENT GRP, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these Terms.

12. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal and medical information. By using our website and services, you consent to our Privacy Policy. All patient information is protected in accordance with HIPAA regulations.

13. Appointment Policy

Patients are expected to keep scheduled appointments. Cancellations or rescheduling requests must be made at least 24 hours in advance. Failure to cancel appointments with appropriate notice may result in a cancellation fee.

14. Payment Terms

Payment for services is due at the time of service unless other arrangements have been made. We accept major insurance plans, credit cards, debit cards, and cash. For questions regarding billing, please contact our office.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of West Virginia, USA.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The revised Terms will be posted on this page with the updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: